Shipping policy

PROCESSING / SHIPPING

All orders are processed and shipped within 1-5 business days. Please allow for additional processing time around major sales or during holidays.

We are unable to guarantee changes once an order is placed; however, if you need a hand, please email judy@labellaaromacandleco.com with as many details as possible, and we'll try our best.

DOMESTIC SHIPPING

Once picked up and scanned in by our carrier, transit times vary from 3 to 15 business days, depending on the shipping method and delivery destination.

You will receive your shipping confirmation email as soon as a label is created for your order. Once a label has been created, the tracking status of your shipment may take up to 48 hours. 

Once shipped, an order's tracking information is outside of our control, and as much as we'd like to be there, final delivery is out of our hands. We cannot replace missing or stolen packages at this time.